GROWING THE GLOBAL CAPACITY OF PEOPLE

Impact on Interactions 


We specialize in guiding you through challenging conversations within your team, with co-workers, clients and stakeholders.

We focus on the Human Side of Business and People.

Our goal is to help your organization work better together in today's rapidly changing work environment.

Let us help you and your team thrive!

In the high-stakes environment of workplace communications, emotions can escalate, turning conversations into confrontations and opinions into conflicts. Our services equip you with the skills to navigate conflict with ease and confidence, leading to better results and supporting you to be a dynamic leader.

Discussions by Design Superpower


Brenda Hooper and her team of experts at Discussions by Design bring over 90 years of combined experience to help teams work better together.

We have a ton of tools in our communication and conflict management toolbox to provide individuals and organizations with customized and flexible training and coaching programs.

Our approach to leadership communication and conflict management has enabled companies to save millions of dollars in employee turnover, formal complaints, investigations, and litigation.

Corporations of all sizes across various industries benefit  

TESTIMONIALS

Sara Padidar

Co-Founder and Principal,

Talk Shop Media

“Talk Shop Media has consistently worked with Brenda during which time we have seen a dramatic improvement in our internal dynamic, decision making and general communications within our business. We thoroughly enjoy and value our work with Brenda and would highly recommend her to any other business.”

B. Martin

Area Director for the Federal Government of Canada

“Brenda was supportive while also challenging and coaching the group to develop goals and outcomes that were both within their control, but also those that they could commit to. The result of these sessions was an overall improvement in interpersonal relationships, communication and problem-solving for the teams involved.”

Warren Lindsay

General Manager

– Genco Industries

“We required the services of a mediator to resolve a longstanding relationship issue between two of our employees. The situation had disintegrated to the point where the issues were severely impacting the two employees and outside agencies were involved. Brenda did an excellent job for us. I highly recommend using Brenda for any mediation or conflict resolution that your organization requires.”

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